Service
After-sales service
Our work doesn't stop at delivery. Faulty pieces replaced free, extra players added any time, and re-orders matched exactly.
Free replacements
Any manufacturing fault reported within 14 days with a photo is replaced free.
Add players anytime
Extra pieces at re-order pricing, matched to your design.
Saved designs
Every design, colour code and roster stored for future orders.
Dedicated manager
The same account manager for every order, on WhatsApp and email.
Claims
How to report an issue
- Email or WhatsApp a photo of the issue and your order number
- We reply within 24 hours with a solution
- Replacement made in 5–7 days
- Shipped free with your next order, or by express if urgent
Covered
What our guarantee covers
- Stitching faults and open seams
- Print defects or wrong colours vs. approved mockup
- Wrong names, numbers or sizes (our error)
- Fabric defects
- Missing pieces
Not covered: wear and tear, sizes chosen by the buyer, damage from incorrect washing.
Request a quote
Get pricing & a free mockup
What happens next
- We reply with questions or a price within 24 hours
- Free mockup within 48 hours
- You approve, pay 50% advance
- Production 15–21 days
- Shipped door-to-door, 3–5 days
WhatsApp & phone
+92 309 2708302Email
sales@punjabstar.pkFactory
S.I.E, Sialkot 51310, Punjab, Pakistan